NavBar - Calendar

User Interface

This is how an Admin/Dispatcher will see the Calendar

This is how a Field Tech will see the Calendar. (you will notice it is now vertical instead of horizontal and only shows them their Jobs)

The Left and Right Arrows allow you to move through days

Today is a Quick link backtothe Current day

The “Globe/World” Icon will display a map of Users, Supply houses and Jobs

Note: Users must grant permission for GPS Location and it is updated every 5 mins or on a clock in/out.

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Clock in and out of Daily Time Keeping and Individual Jobs with the “Clock-in/out”

Hover over it to populate the Clock-in/out Dropdown

Clicking on Your Name gives you the Option to update your personal information such as Phone number, Email, Name, Job notifications and Holiday Decorations.

Sign out– Signs user out of ThermoGrid and Password will need to be reentered

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View:

• Day -Show a Day View
• Week -Show a Week View
• Month -Show a Month View
• Summary -Shows the Total Jobs needed per assigned settings for that day (Not Typically Used)

 

Show:

• Show on Call –only displays On Call information
• Show Map –same as Globe Icon
• Show my/all Events –Only see your Jobs/Events or show all of them
• Hide Dispatching –Removes Dispatching option from left side of Page

Dispatching will show any Jobs to have be attached to a technician but not put on the calendar

 

 

Will also show any Jobs that have been scheduled but not assigned to any user

 

 

 

 

 

 

 

 

 

Add:

 

• add Event (Ex: meeting or Lunch) to the Calendar
• Create on Call Schedule
• Create a Time off request
•  If “spiffs” are given for Signs/sticks etc….request
• Create a Call
• Create a Job

 

 

 

 

Calendar Groups

Create Group

1. Administration
2. Manage Users
3. Manage User Groups
4. + New User Group
5. + Add Users - and name the group.

On the calendar you can click User groups on the top middle of the calendar. Here you can select groups to narrow down who you see or clear out the groups to see all users. 

 

Add (Cont.)

https://help.thermogrid.com/index.php/Main_Page#Scheduling_.26_Dispatching

Add Events

Click: Calendar then Add Event

Put in a title and a description for the event.

Choose visibility:

Public = Everyone with access the to full calendar can see the event and description.

Show As Busy = Everyone with access the to full calendar can see the event but it will just say or show as busy.

Private = only you can see the event on the calendar it will show as an empty time slot for everyone else.

Add Invites: just click anyone you want to add this event on their calendar.

If you click lasts all day it will block you for every minute of that day you select. Otherwise you can select the date and time window for the event.

Add another date allows you to choose another random day and time for the event.

Repeat: choose frequency... if you want Monday through Friday than choose custom, weekly, then click each day that you want. If you want everyday of a month except weekends you can select repeat custom and monthly and select the days you want.

Add Alerts: select an alert and then click add. You can as many alerts as you like but you must click add after each one.

Then click Create Event

 

 

Calendar Lock

When you unlock the calendar it will allow you to move any event assigned to you or move or extend/shorten any Job on the calendar.

 

Sync Calendar to another Calendar - Show Feeds

Calendar Sync

Click: Calendar. then how feeds in the bottom right of the calendar.

There are 2 links.

Company feed will show all jobs and events for everyone... a lot of times when companies have a cell phone used for on-call CSRs, they will put this feed in the subscription of the phones calendar as a backup calendar. 

Private feed is what most techs and sales reps use as a way of quickly seeing their calendar from the calendar app on their phone and to do this you need to copy the link and paste it in as a subscription on the device.

Copy the link and paste it in your subscriptions on your device.

Example IPhone:

 Click:

• Settings
• Accounts & Passwords
• Add Account
• Other
• Add Subscribed Calendar

Paste in the Private feed from ThermoGRID at the bottom right of the calendar. 

 

Rearrange Techs

You can put a techs First and Last name in the First Name area of  Manage User Accounts and a number 1 in the last name and this person will be listed at the top of a calendar.

 

If you want to sort by department and order them you can

First Name: Sales Ken Last Name: 1

First Name: Sales Jeff Last Name: 2

First Name: Service Ben Last Name: 1

First Name: Service Fred Last Name: 2

This way they will appear in this order for this department on the calendar.