Difference between revisions of "Credit Cards"

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<div class="mw-parser-output">Send all Documentation to&nbsp; &nbsp; &nbsp; PS_ThermoGrid@ECiSolutions.com&nbsp; &nbsp; &nbsp; &nbsp; Your Application will be provided in your set up meeting.&nbsp; If you need another Copy of the document [[Media:CardConnect_app_Card_Processing_TEMPLATE.pdf|CLICK HERE]]</div> <div class="mw-parser-output">&nbsp;</div> <div class="mw-parser-output">&nbsp;</div> <div class="mw-parser-output">&nbsp;</div> </div>
 
<div class="mw-parser-output">Send all Documentation to&nbsp; &nbsp; &nbsp; PS_ThermoGrid@ECiSolutions.com&nbsp; &nbsp; &nbsp; &nbsp; Your Application will be provided in your set up meeting.&nbsp; If you need another Copy of the document [[Media:CardConnect_app_Card_Processing_TEMPLATE.pdf|CLICK HERE]]</div> <div class="mw-parser-output">&nbsp;</div> <div class="mw-parser-output">&nbsp;</div> <div class="mw-parser-output">&nbsp;</div> </div>
  
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<div class="mw-parser-output">
 
== Make a Transaction ==
 
== Make a Transaction ==
  
Download Document with Pictures&nbsp;[http://nebula.wsimg.com/11283c6b0d1a7a0549e4ddb2ffa57980?AccessKeyId=AA19C13E8A4EF537D068&disposition=0&alloworigin=1 Document&nbsp;]
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----
  
&nbsp;
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<span style="background-color:#ffff66;">Payments can for an </span>'''<span style="background-color:#ffff66;">Order</span>'''<span style="background-color:#ffff66;">Can </span>'''<u><span style="background-color:#ffff66;">ONLY</span></u><span style="background-color:#ffff66;"></span>'''<span style="background-color:#ffff66;">be Made on the </span>'''<span style="background-color:#ffff66;">Client Agreement</span>'''<span style="background-color:#ffff66;">Page.</span>
  
 
<span style="font-size:medium;">'''Process Credit Cards'''</span>
 
<span style="font-size:medium;">'''Process Credit Cards'''</span>
  
'''Step 1:'''
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<span style="font-size:medium;">'''Step 1:'''</span>
 +
 
 +
From the [[NavBar_-_Orders|Order Estimate Page]] follow normal protocol and select credit card as the payment method.
 +
 
 +
Then click “2. View Outputs > Client Agreement.”
  
From the order estimate page follow normal protocol and select credit card as the payment method.
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[[File:View Outputs Client Agreement.png]]
  
Then click “2. View Outputs.”
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&nbsp;
  
 
'''Step 2:'''
 
'''Step 2:'''
  
From the “Client Agreement” page scroll down to right above the signature area and click the triangle next to the word payment.
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From the “Client Agreement” page scroll down to right above the signature area and click the triangle next to the word payment and Click / Tap on Payment.&nbsp; (Below Terms and Conditions)
 +
 
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Select "<span style="color:#3498db;">Card Connect</span>" and you will presented with this screen.
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 +
[[File:Taking a Payment.png]]
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As you can see Here you have an Option to Input:
 +
 
 +
*Amount to Charge
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*Name on Card
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*Card Number
 +
*CVV Code
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*Expiration (MM)
 +
*Expiration (YY)<br/> <br/> &nbsp;
 +
 
 +
If you click on the&nbsp;&nbsp;[[File:Money Icon.png]]&nbsp;Icon you will have the option to use a Card that is already saved on file.
 +
 
 +
[[File:CArd on File.png|border]]
  
 
'''Step 3:'''
 
'''Step 3:'''
  
Enter card information '''''(make sure you type in the card number in whole without pausing,&nbsp;if you type a couple numbers in and pause more than 3 seconds it will try to authorize and make the card number invalid... so you will need to delete and re enter&nbsp;the card number. In some cases refresh the page after deleting the card number)'''''
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Enter card information
  
'''Step 4:''' Click Authorize
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'''''<span style="background-color:#ffff66;">NOTE: (make sure you type in the card number in whole without pausing,&nbsp;if you type a couple numbers in and pause more than 3 seconds it will try to authorize and make the card number invalid... so you will need to delete and re enter&nbsp;the card number. In some cases refresh the page after deleting the card number)</span>'''''
  
'''Step 5:''' Click Capture if you want the transaction to go through now… or you can leave it till job is complete and then capture later… this allows you to wait on payment if need be.
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'''&nbsp;'''
  
Done.
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'''Step 4:''' Click "Authorize", after a payment is authorized it will show up on your credit card transactions.&nbsp;&nbsp;This means that there is money in the account and it is ready to be taken and has&nbsp;'''<u>NOT&nbsp;</u>&nbsp;'''been captured yet.&nbsp;&nbsp;
  
&nbsp;
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*Use the Cog / Gear on the Left hand side to Capture the Payment if you want the transaction to go through now.&nbsp;&nbsp; Or you can leave it till job is complete and then capture later, this allows you to wait on payment if needed.
  
<span style="font-size:medium;">'''If the clients card is on file.'''</span>
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#[[File:Card Transaction.png|border]]
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#[[File:Capture Payment.png|border|x110px]]
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#[[File:Queued for Capture.png|border]]
  
#Click the “$” symbol and “Saved Credit Cards”
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&nbsp;
#Choose Card
 
#Then Click Authorize Payment
 
#Then Click the Cog wheel to Capture Payment
 
  
 
&nbsp;
 
&nbsp;
  
<span style="font-size:large;">Common Challenges:</span>
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&nbsp;
 
 
1. Address does not pre populate.
 
 
 
This means that this client does not have an address selected as a billing address. To resolve click: clients, search for the client, click the pencil, click the drop down under billing address and select their billing address. Now their address will pre populate.&nbsp;
 
</div> </div> </div> </div> </div> </div>
 
</div>
 
 
</div>
 
</div>

Revision as of 12:25, 23 September 2021

 

Application

Download CardConnect Application

 

Setup

Send all Documentation to      PS_ThermoGrid@ECiSolutions.com        Your Application will be provided in your set up meeting.  If you need another Copy of the document CLICK HERE
 
 
 

Make a Transaction


Payments can for an OrderCan ONLYbe Made on the Client AgreementPage.

Process Credit Cards

Step 1:

From the Order Estimate Page follow normal protocol and select credit card as the payment method.

Then click “2. View Outputs > Client Agreement.”

View Outputs Client Agreement.png

 

Step 2:

From the “Client Agreement” page scroll down to right above the signature area and click the triangle next to the word payment and Click / Tap on Payment.  (Below Terms and Conditions)

Select "Card Connect" and you will presented with this screen.

Taking a Payment.png

As you can see Here you have an Option to Input:

  • Amount to Charge
  • Name on Card
  • Card Number
  • CVV Code
  • Expiration (MM)
  • Expiration (YY)

     

If you click on the  Money Icon.png Icon you will have the option to use a Card that is already saved on file.

CArd on File.png

Step 3:

Enter card information

NOTE: (make sure you type in the card number in whole without pausing, if you type a couple numbers in and pause more than 3 seconds it will try to authorize and make the card number invalid... so you will need to delete and re enter the card number. In some cases refresh the page after deleting the card number)

 

Step 4: Click "Authorize", after a payment is authorized it will show up on your credit card transactions.  This means that there is money in the account and it is ready to be taken and has NOT  been captured yet.  

  • Use the Cog / Gear on the Left hand side to Capture the Payment if you want the transaction to go through now.   Or you can leave it till job is complete and then capture later, this allows you to wait on payment if needed.
  1. Card Transaction.png
  2. Capture Payment.png
  3. Queued for Capture.png